Terms of Service

1. Acceptance of Terms

By accessing or using arguscx.com (the "Site") or our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Site or services.

2. Description of Services

ArgusCX provides AI-powered business process outsourcing (BPO) and customer experience (CX) services, including but not limited to hybrid human-AI customer support, back-office operations, and related consulting services.

3. Eligibility

You must be at least 18 years old and capable of entering into binding contracts to use our services. By using our Site, you represent that you meet these requirements.

4. Account and Contact Information

When you submit information through our contact form or engage with our services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any credentials associated with your account.

5. Communications Consent

By submitting our contact form, you consent to receive email communications from ArgusCX at the address provided, for purposes of responding to your inquiry and related business communications.

If you separately opt in to SMS communications, you consent to receive text messages as described in our Privacy Policy. You may withdraw SMS consent at any time by replying STOP.

Email opt-outs can be exercised via the unsubscribe link in any marketing email or by contacting hello@arguscx.com.

6. Acceptable Use

You agree NOT to:

• Use our Site or services for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Interfere with or disrupt the Site, servers, or networks
• Attempt to gain unauthorized access to any portion of the Site
• Use automated systems (bots, scrapers) to access the Site
• Impersonate any person or entity
• Submit spam, malware, or harmful code
• Harass, abuse, or threaten others

Violation of these terms may result in termination of access and legal action.

7. Intellectual Property

All content on arguscx.com — including text, graphics, logos, images, and software — is the property of ArgusCX or its licensors and protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written permission.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Visiting third-party sites is at your own risk.

9. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that the Site will be uninterrupted, secure, or error-free. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARGUSCX AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES.

Our total liability for any claim related to the Site or services shall not exceed one hundred U.S. dollars ($100) or the amount you paid us in the prior twelve months, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless ArgusCX and its affiliates from any claims, damages, losses, or expenses (including attorneys' fees) arising from your use of the Site, violation of these Terms, or violation of any rights of another.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in San Francisco County, California.

13. Changes to Terms

We may modify these Terms at any time. Updates will be posted on this page with a new "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

14. Contact Us

Questions about these Terms?

Email: hello@arguscx.com

Mail: ArgusCX, 101 Tech Boulevard, San Francisco, CA 94105